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package cn.wisenergy.chnmuseum.party.web.controller;
import cn.wisenergy.chnmuseum.party.model.DemandInfo;
import cn.wisenergy.chnmuseum.party.model.Employee;
import cn.wisenergy.chnmuseum.party.service.impl.DemandInfoServiceImpl;
import cn.wisenergy.chnmuseum.party.service.impl.EmployeeServiceImpl;
import cn.wisenergy.chnmuseum.party.web.controller.base.BaseController;
import com.baomidou.mybatisplus.core.conditions.query.QueryWrapper;
import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
import com.vdurmont.emoji.EmojiParser;
import io.swagger.annotations.Api;
import io.swagger.annotations.ApiImplicitParam;
import io.swagger.annotations.ApiImplicitParams;
import io.swagger.annotations.ApiOperation;
import org.apache.commons.lang3.StringUtils;
import org.apache.shiro.authz.annotation.RequiresAuthentication;
import org.apache.shiro.authz.annotation.RequiresPermissions;
import org.slf4j.Logger;
import org.slf4j.LoggerFactory;
import org.springframework.http.HttpStatus;
import org.springframework.http.ResponseEntity;
import org.springframework.transaction.annotation.Transactional;
import org.springframework.web.bind.annotation.*;
import javax.annotation.Resource;
import java.util.Date;
import java.util.LinkedHashMap;
import java.util.List;
import java.util.Map;
/**
* <p>
* 需求建议信息 前端控制器
* </p>
*
* @author 杨智平
* @since 2018-08-29
*/
@Api(tags = "呼叫服务或者吐槽建议")
@RestController
@RequestMapping("/demandInfo")
public class DemandInfoController extends BaseController {
private static final Logger logger = LoggerFactory.getLogger(EmployeeController.class);
@Resource
private DemandInfoServiceImpl demandInfoService;
@Resource
private EmployeeServiceImpl employeeService;
/**
* 获取单个呼叫服务或者吐槽建议
*
* @param id
* @return
*/
@ApiOperation(value = "获取单个呼叫服务或者吐槽建议")
@GetMapping(value = "/getById")
@RequiresAuthentication //@RequiresPermissions("/demandInfo/getById")
public ResponseEntity<DemandInfo> getById(String id) {
try {
DemandInfo one = this.demandInfoService.selectOneById(id);
if (null != one) {
one.setContent(EmojiParser.parseToUnicode(one.getContent()));
if (StringUtils.isNotBlank(one.getFeedbackInfo())) {
one.setFeedbackInfo(EmojiParser.parseToUnicode(one.getFeedbackInfo()));
}
return ResponseEntity.ok(one);
}
return ResponseEntity.status(HttpStatus.NOT_FOUND).body(null);
} catch (Exception e) {
logger.error("获取单个呼叫服务或者吐槽建议出错!", e);
}
return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(null);
}
/**
* 获取呼叫服务或者吐槽建议列表
*
* @param lineNumber
* @param content
* @param phoneNumber
* @param type
* @param time
* @return
*/
@ApiOperation(value = "获取呼叫服务或者吐槽建议列表")
@GetMapping(value = "/getList")
@RequiresAuthentication //@RequiresPermissions("/demandInfo/getList")
@ApiImplicitParams(value = {
@ApiImplicitParam(name = "lineNumber", value = "叫号单号", required = false),
@ApiImplicitParam(name = "content", value = "需求内容", required = false, dataType = "String"),
@ApiImplicitParam(name = "phoneNumber", value = "手机号码", required = false, dataType = "String"),
@ApiImplicitParam(name = "type", value = "消息类型：1-吐槽建议2-呼叫记录", required = true),
@ApiImplicitParam(name = "time", value = "反馈日期", required = false, dataType = "String"),
@ApiImplicitParam(name = "callTime", value = "呼叫日期", required = false, dataType = "String"),
@ApiImplicitParam(name = "bankBranchId", value = "归属网点ID", required = false, dataType = "String")})
public ResponseEntity<Page<DemandInfo>> getList(String lineNumber, String content, String phoneNumber,
Integer type, String time, String callTime, String bankBranchId,
String roleId, String currentBankId) {
try {
if (!"3".equals(roleId)) {
roleId = "0";
}
String startDate = null;
String endDate = null;
String callStartDate = null;
String callEndDate = null;
if (StringUtils.isNoneBlank(time)) {
startDate = time + " 00:00:00";
endDate = time + " 23:59:59";
}
if (StringUtils.isNoneBlank(callTime)) {
callStartDate = callTime + " 00:00:00";
callEndDate = callTime + " 23:59:59";
}
lineNumber = StringUtils.trimToNull(lineNumber); // 清除掉str首尾的空白字符,如果仅str全由空白字符组成则返回null
content = StringUtils.trimToNull(content);
phoneNumber = StringUtils.trimToNull(phoneNumber);
Page<DemandInfo> page = this.getPage();
Page<DemandInfo> demandInfoPage = this.demandInfoService.selectDemandInfoList(page, lineNumber, content, phoneNumber,
startDate, endDate, type, bankBranchId, callStartDate, callEndDate, roleId, currentBankId);
for (DemandInfo demandInfo : demandInfoPage.getRecords()) {
demandInfo.setContent(EmojiParser.parseToUnicode(demandInfo.getContent()));
if (StringUtils.isNotBlank(demandInfo.getFeedbackInfo())) {
demandInfo.setFeedbackInfo(EmojiParser.parseToUnicode(demandInfo.getFeedbackInfo()));
}
}
return ResponseEntity.ok(demandInfoPage);
} catch (Exception e) {
logger.error("服务器错误!", e);
}
return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(null);
}
/**
* 添加
*/
@Transactional
@ApiOperation("APP端添加吐槽建议或者呼叫记录")
@PostMapping(value = "/add")
@ApiImplicitParams(value = {
@ApiImplicitParam(name = "lineNumber", value = "叫号单号", required = true),
@ApiImplicitParam(name = "content", value = "需求内容", required = true, dataType = "String"),
@ApiImplicitParam(name = "phoneNumber", value = "手机号码", required = true, dataType = "String"),
@ApiImplicitParam(name = "type", value = "消息类型：1-吐槽建议2-呼叫记录", required = true)})
public ResponseEntity<Map<String, Object>> add(DemandInfo demandInfo) {
Map<String, Object> resultMap = new LinkedHashMap<String, Object>();
try {
boolean ret = false;
//接收人员工号，多人使用|分割，如"01014760|01158451"
String recUsrNbr = "";
//反馈人ID
String personId = "";
if (demandInfo.getBankBranchId() != null) {
Employee emp = this.employeeService.getEmpCodeBybankId(demandInfo.getBankBranchId());
if (emp != null) {
recUsrNbr = emp.getCode();
personId = emp.getId();
//现在改为反馈的时候再存入反馈人ID
// demandInfo.setFeedbackPersonId(emp.getId());
}
}
demandInfo.setLineNumber(StringUtils.trimToNull(demandInfo.getLineNumber()));// 清除掉str首尾的空白字符,如果仅str全由空白字符组成则返回null
demandInfo.setContent(EmojiParser.parseToHtmlHexadecimal(demandInfo.getContent().trim()));
demandInfo.setPhoneNumber(StringUtils.trimToNull(demandInfo.getPhoneNumber()));
demandInfo.setCreateTime(new Date(System.currentTimeMillis()));
ret = this.demandInfoService.save(demandInfo);
if (!ret) {
resultMap.put("status", 400);
resultMap.put("message", "提交失败");
return ResponseEntity.status(HttpStatus.BAD_REQUEST).body(resultMap);
}
if (!"".equals(recUsrNbr)) {
//招乎正文，要求以[发送人姓名OR发送人部室]正文格式
String zhCnt = "";
if (demandInfo.getType() == 1) {
//吐槽建议
zhCnt = "客户" + demandInfo.getLineNumber() + "号（"
+ demandInfo.getPhoneNumber() + "）有吐槽建议，请及时反馈改进，"
+ "并点击链接" + demandInfo.getId() + "&personId=" + personId + "及时回复客户。";
} else if (demandInfo.getType() == 2) {
//呼叫大堂
zhCnt = "客户" + demandInfo.getLineNumber() + "号（"
+ demandInfo.getPhoneNumber() + "）呼叫大堂，内容为'"
+ demandInfo.getContent() + "'，请及时服务接待！";
}
logger.info(zhCnt);
}
// 201
resultMap.put("status", 200);
resultMap.put("message", "提交成功");
return ResponseEntity.status(HttpStatus.OK).body(resultMap);
} catch (Exception e) {
logger.error("提交错误!", e);
}
resultMap.put("status", 500);
resultMap.put("message", "操作失败");
return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(resultMap);
}
@ApiOperation(value = "填写反馈内容")
@PutMapping(value = "/edit")
public ResponseEntity<Map<String, Object>> edit(String id, String feedbackInfo, String personId) {
Map<String, Object> resultMap = new LinkedHashMap<String, Object>();
try {
if (!StringUtils.isNoneBlank(id)) {
resultMap.put("status", 400);
resultMap.put("message", "页面信息失效，请重新点击链接进入");
return ResponseEntity.status(HttpStatus.BAD_REQUEST).body(resultMap);
}
//验证反馈人是否存在
Employee employee = employeeService.getById(personId);
if (employee == null) {
resultMap.put("status", 400);
resultMap.put("message", "反馈链接有误");
return ResponseEntity.status(HttpStatus.BAD_REQUEST).body(resultMap);
}
if (!StringUtils.isNoneBlank(feedbackInfo)) {
resultMap.put("status", 400);
resultMap.put("message", "请输入反馈内容");
return ResponseEntity.status(HttpStatus.BAD_REQUEST).body(resultMap);
} else {
feedbackInfo = StringUtils.trimToNull(feedbackInfo); // 清除掉str首尾的空白字符,如果仅str全由空白字符组成则返回null
}
DemandInfo entity = this.demandInfoService.getById(id);
if (entity.getFeedbackInfo() != null) {
resultMap.put("status", 400);
resultMap.put("message", "您已反馈，请勿重复提交！");
return ResponseEntity.status(HttpStatus.BAD_REQUEST).body(resultMap);
}
//保存反馈人ID
entity.setFeedbackPersonId(personId);
entity.setFeedbackTime(new Date(System.currentTimeMillis()));
entity.setFeedbackInfo(EmojiParser.parseToHtmlHexadecimal(feedbackInfo.trim()));
boolean ret = this.demandInfoService.updateById(entity);
if (!ret) {
resultMap.put("status", 500);
resultMap.put("message", "反馈失败");
return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(resultMap);
} else {
resultMap.put("status", 200);
resultMap.put("message", "反馈成功");
return ResponseEntity.ok(resultMap);
}
} catch (Exception e) {
logger.error("反馈错误!", e);
}
return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(resultMap);
}
/**
* App获取呼叫服务或者吐槽建议列表
*
* @param type
* @param advisorId
* @param bankBranchId
* @return
*/
@ApiOperation(value = "App获取呼叫服务或者吐槽建议列表")
@GetMapping(value = "/getListOnApp")
@ApiImplicitParams(value = {
@ApiImplicitParam(name = "type", value = "消息类型：1-吐槽建议2-呼叫记录", required = true),
@ApiImplicitParam(name = "advisorId", value = "发送人ID(当前登陆用户Id)", required = true, dataType = "String"),
@ApiImplicitParam(name = "bankBranchId", value = "归属网点ID", required = true, dataType = "String")})
public ResponseEntity<List<DemandInfo>> getListOnApp(Integer type, String advisorId, String bankBranchId) {
try {
QueryWrapper<DemandInfo> demandInfoWrapper = new QueryWrapper<>();
demandInfoWrapper.eq("type", type)
.eq("advisor_id", advisorId)
.eq("bank_branch_id", bankBranchId)
.orderByDesc("create_time");
List<DemandInfo> demandInfoList = this.demandInfoService.list(demandInfoWrapper);
for (DemandInfo demandInfo : demandInfoList) {
demandInfo.setContent(EmojiParser.parseToUnicode(demandInfo.getContent()));
if (StringUtils.isNotBlank(demandInfo.getFeedbackInfo())) {
demandInfo.setFeedbackInfo(EmojiParser.parseToUnicode(demandInfo.getFeedbackInfo()));
}
}
return ResponseEntity.ok(demandInfoList);
} catch (Exception e) {
logger.error("服务器错误!", e);
}
return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(null);
}
/**
* APP获取单个呼叫服务或者吐槽建议
*
* @param id
* @return
*/
@ApiOperation(value = "App获取单个呼叫服务或者吐槽建议")
@GetMapping(value = "/getByIdForApp")
public ResponseEntity<DemandInfo> getByIdForApp(String id) {
try {
QueryWrapper<DemandInfo> ew = new QueryWrapper<>();
ew.select("id,line_number AS lineNumber,create_time AS createTime,phone_number AS phoneNumber,content,feedback_info AS feedbackInfo");
ew.eq("id", id);
DemandInfo one = this.demandInfoService.getOne(ew);
if (null != one) {
return ResponseEntity.ok(one);
}
return ResponseEntity.status(HttpStatus.NOT_FOUND).body(null);
} catch (Exception e) {
logger.error("获取单个呼叫服务或者吐槽建议出错!", e);
}
return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(null);
}
}